[{"text":"PLAN DE VENTAS \"EQUIPO ÉLITE\" WASAP API","done":false,"flag":null,"alarm":null,"note":"<p style=\"text-align: center;\"><span style=\"text-decoration: underline;\">PLAN DE VENTAS \"EQUIPO &Eacute;LITE\" WASAP API</span></p>\n<p style=\"text-align: center;\"><span style=\"color: rgb(0, 51, 153);\">Lunes13 - Sabado 25 &nbsp; 8:00 Am - 8:45 Am</span></p>\n<ol>\n<li>Perfil del area de transferencia</li>\n<li>Perfil del area de ventas por wasap</li>\n<li>Segmentacion, conocimiento del cliente&nbsp;</li>\n<li>Analizar el proceso espec&iacute;ficamente para automatizar</li>\n<li>Clientes especiles</li>\n<li>Clientes fuertes</li>\n<li>Malas experiencias con los clientes</li>\n<li>Bcp competencia precio app</li>\n<li>Identificar clientes zc zv zcv</li>\n<li>definir base de Datos por nuemero de telefono</li>\n<li>Como evitar perder dinero</li>\n<li>Aportaciones, sugerencias o que debemos mejorar en el sistema</li>\n</ol>\n<p>&nbsp;</p>\n<p>Plan de capacitaciones por fases del sistema wasap api</p>\n<ul>\n<li>&nbsp;</li>\n<li>Respuestas rapidas</li>\n<li>Envio de cuentas por <strong>Banco</strong> (bcp, ibk, pch, bbva) y por <strong>moneda</strong> (soles y dolares)</li>\n</ul>\n<p>desde cuando se puede aplicar el nuevo sistema de transferencias</p>\n<p>&nbsp;</p>\n<p>&nbsp;</p>\n<table class=\"table table-sm table-bordered\" style=\"width: 100%;\" border=\"0\"><colgroup><col style=\"width: 50%;\"><col style=\"width: 50%;\"></colgroup>\n<tbody>\n<tr>\n<td>&nbsp;</td>\n<td>&nbsp;</td>\n</tr>\n<tr>\n<td>&nbsp;</td>\n<td>&nbsp;</td>\n</tr>\n</tbody>\n</table>\n<h3 data-start=\"213\" data-end=\"256\">1 . 📊&nbsp;<strong data-start=\"220\" data-end=\"256\">Segmentaci&oacute;n, conocimiento del cliente</strong></h3>\n<div class=\"_tableContainer_1rjym_1\">\n<div class=\"group _tableWrapper_1rjym_13 flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"258\" data-end=\"2350\">\n<thead data-start=\"258\" data-end=\"677\">\n<tr data-start=\"258\" data-end=\"677\">\n<th data-start=\"258\" data-end=\"290\" data-col-size=\"sm\"><strong data-start=\"260\" data-end=\"270\">Perfil</strong></th>\n<th data-start=\"290\" data-end=\"449\" data-col-size=\"md\"><strong data-start=\"292\" data-end=\"319\">Necesidades Principales</strong></th>\n<th data-start=\"449\" data-end=\"570\" data-col-size=\"md\"><strong data-start=\"451\" data-end=\"477\">Miedos / Frustraciones</strong></th>\n<th data-start=\"570\" data-end=\"677\" data-col-size=\"md\"><strong data-start=\"572\" data-end=\"593\">Lo que m&aacute;s valora</strong></th>\n</tr>\n</thead>\n<tbody data-start=\"1098\" data-end=\"2350\">\n<tr data-start=\"1098\" data-end=\"1514\">\n<td data-start=\"1098\" data-end=\"1131\" data-col-size=\"sm\">👤 Persona natural (frecuente)</td>\n<td data-start=\"1131\" data-end=\"1288\" data-col-size=\"md\">&bull; Mejor tipo de cambio<br>&bull; Seguridad y rapidez<br>&bull; Operar por WhatsApp<br>&bull; Horario extendido</td>\n<td data-start=\"1288\" data-end=\"1408\" data-col-size=\"md\">&bull; Que no me devuelvan el dinero<br>&bull; Que me enga&ntilde;en con el tipo de cambio<br>&bull; Exposici&oacute;n de datos</td>\n<td data-col-size=\"md\" data-start=\"1408\" data-end=\"1514\">✅ Rapidez<br>✅ Transparencia<br>✅ Buen trato<br>✅ Facilidad</td>\n</tr>\n<tr data-start=\"1515\" data-end=\"1932\">\n<td data-start=\"1515\" data-end=\"1549\" data-col-size=\"sm\">👨&zwj;💼 Empresario / Importador</td>\n<td data-start=\"1549\" data-end=\"1706\" data-col-size=\"md\">&bull; Tipo de cambio por volumen<br>&bull; Transferencias sin error<br>&bull; Facturaci&oacute;n<br>&bull; Agente fijo</td>\n<td data-col-size=\"md\" data-start=\"1706\" data-end=\"1826\">&bull; Errores bancarios<br>&bull; Problemas con SUNAT<br>&bull; Esperar mucho</td>\n<td data-col-size=\"md\" data-start=\"1826\" data-end=\"1932\">✅ Profesionalismo<br>✅ Trato personalizado<br>✅ Seguridad<br>✅ Buen tipo de cambio</td>\n</tr>\n<tr data-start=\"1933\" data-end=\"2350\">\n<td data-start=\"1933\" data-end=\"1967\" data-col-size=\"sm\">👩&zwj;💻 Cliente digital joven</td>\n<td data-start=\"1967\" data-end=\"2124\" data-col-size=\"md\">&bull; Operar 100% online<br>&bull; Montos peque&ntilde;os v&iacute;a Yape/Plin<br>&bull; Informaci&oacute;n clara<br>&bull; Cambios &aacute;giles</td>\n<td data-start=\"2124\" data-end=\"2243\" data-col-size=\"md\">&bull; Ser ignorado por monto bajo<br>&bull; Atenci&oacute;n lenta<br>&bull; Falta de privacidad</td>\n<td data-col-size=\"md\" data-start=\"2243\" data-end=\"2350\">✅ Agilidad<br>✅ Estilo digital<br>✅ Trato humano<br>✅ Comodidad</td>\n</tr>\n</tbody>\n</table>\n</div>\n</div>\n<p class=\"MsoNormal\" style=\"text-align: center;\">&nbsp;</p>\n<p class=\"MsoNormal\" style=\"text-align: center;\"><strong><u>Objetivo</u></strong>: Analizar el proceso espec&iacute;ficamente para automatizar as&iacute; poder responder pronto al cliente</p>\n<table class=\"MsoTableGrid\" style=\"border-collapse: collapse; border: none; mso-border-alt: solid windowtext .5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt;\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\">\n<td style=\"width: 141.55pt; border: solid windowtext 1.0pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; text-align: center; line-height: normal;\" align=\"center\"><strong>CLIENTE</strong></p>\n</td>\n<td style=\"width: 141.55pt; border: solid windowtext 1.0pt; border-left: none; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; text-align: center; line-height: normal;\" align=\"center\"><strong>WASAP 1,2,3</strong></p>\n</td>\n<td style=\"width: 141.6pt; border: solid windowtext 1.0pt; border-left: none; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; text-align: center; line-height: normal;\" align=\"center\"><strong>TRANSFERENCIA 1,2</strong></p>\n</td>\n</tr>\n<tr style=\"mso-yfti-irow: 1;\">\n<td style=\"width: 141.55pt; border: solid windowtext 1.0pt; border-top: none; mso-border-top-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 10.0pt;\">&nbsp;</span></p>\n</td>\n<td style=\"width: 141.55pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 10.0pt;\">&nbsp;</span></p>\n</td>\n<td style=\"width: 141.6pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoListParagraph\" style=\"margin-bottom: 0cm; mso-add-space: auto; line-height: normal;\"><span style=\"font-size: 10.0pt;\">&nbsp;</span></p>\n</td>\n</tr>\n<tr style=\"mso-yfti-irow: 2;\">\n<td style=\"width: 141.55pt; border: solid windowtext 1.0pt; border-top: none; mso-border-top-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Saluda</span></p>\n</td>\n<td style=\"width: 141.55pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Responde el saludo</span></p>\n</td>\n<td style=\"width: 141.6pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">&nbsp;</span></p>\n</td>\n</tr>\n<tr style=\"mso-yfti-irow: 3;\">\n<td style=\"width: 141.55pt; border: solid windowtext 1.0pt; border-top: none; mso-border-top-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Cotiza</span></p>\n</td>\n<td style=\"width: 141.55pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Env&iacute;a <span style=\"color: #ee0000;\">cotizaci&oacute;n (c-v) + saludo</span></span></p>\n</td>\n<td style=\"width: 141.6pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">&nbsp;</span></p>\n</td>\n</tr>\n<tr style=\"mso-yfti-irow: 4;\">\n<td style=\"width: 141.55pt; border: solid windowtext 1.0pt; border-top: none; mso-border-top-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Confirma o cierra la operaci&oacute;n</span></p>\n</td>\n<td style=\"width: 141.55pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Env&iacute;a tikets de la operaci&oacute;n</span></p>\n</td>\n<td style=\"width: 141.6pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">&nbsp;</span></p>\n</td>\n</tr>\n<tr style=\"mso-yfti-irow: 5;\">\n<td style=\"width: 141.55pt; border: solid windowtext 1.0pt; border-top: none; mso-border-top-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Solicita cuenta (soles o d&oacute;lares)</span></p>\n</td>\n<td style=\"width: 141.55pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Env&iacute;a # cuenta (soles /o d&oacute;lares)</span></p>\n</td>\n<td style=\"width: 141.6pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">&nbsp;</span></p>\n</td>\n</tr>\n<tr style=\"mso-yfti-irow: 6;\">\n<td style=\"width: 141.55pt; border: solid windowtext 1.0pt; border-top: none; mso-border-top-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Env&iacute;a la constancia de la transferencia</span></p>\n</td>\n<td style=\"width: 141.55pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Solicita datos:</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">- N&uacute;mero de cuenta </span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">- Nombre del titular de la cuenta</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">- DNI </span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">- Raz&oacute;n Social</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">- Lava (En caso sean operaciones iguales o mayores a 5000 d&oacute;lares o equivalentes en otras divisas (euro, libras, etc.)</span></p>\n</td>\n<td style=\"width: 141.6pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Monto</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">N&uacute;mero de cuenta </span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Nombre del titular de la cuenta</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">- Persona Natural</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">- Persona Jur&iacute;dica </span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">&nbsp;</span></p>\n</td>\n</tr>\n<tr style=\"mso-yfti-irow: 7; mso-yfti-lastrow: yes;\">\n<td style=\"width: 141.55pt; border: solid windowtext 1.0pt; border-top: none; mso-border-top-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Recibe constancia</span></p>\n</td>\n<td style=\"width: 141.55pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Recibe constancia</span></p>\n</td>\n<td style=\"width: 141.6pt; border-top: none; border-left: none; border-bottom: solid windowtext 1.0pt; border-right: solid windowtext 1.0pt; mso-border-top-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-alt: solid windowtext .5pt; padding: 0cm 5.4pt 0cm 5.4pt;\" valign=\"top\" width=\"189\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 0cm; line-height: normal;\"><span style=\"font-size: 18pt;\">Env&iacute;a constancia ambos (cliente Wasap)</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\" style=\"text-align: center;\">&nbsp;</p>\n<p><img style=\"max-width: 100%;\" src=\"https://3tmi.pe/portafolio/notexprov2/controllers/TareaController.php?action=fileStream&amp;id=14&amp;file=1vGU4oU_dPIV_vwS7rcPkA7TfwYXZtbvy&amp;name=image.png\" alt=\"image.png\" width=\"1481\" height=\"386\"></p>\n<p>&nbsp;</p>\n<p>&nbsp;</p>\n<ul class=\"todo-list\">\n<li data-checked=\"false\"><span class=\"cb\" contenteditable=\"false\" data-mce-noneditable=\"1\"></span>Sauldo + cotizacion</li>\n<li data-checked=\"false\"><span class=\"cb\" contenteditable=\"false\" data-mce-noneditable=\"1\"></span>pantalla vertical</li>\n<li data-checked=\"false\"><span class=\"cb\" contenteditable=\"false\" data-mce-noneditable=\"1\"></span>Audio</li>\n</ul>\n<p style=\"text-align: center;\"><span style=\"text-decoration: underline; font-size: 24pt;\"><strong>VENTAS POR WASAP API</strong></span></p>\n<p><strong><span style=\"font-size: 14pt;\">1. <span style=\"text-decoration: underline;\">RESPOSABILIDAD</span></span></strong></p>\n<ul>\n<li>Nada distracciones( Audifonos, Celular personal, )</li>\n<li>No ingerir alimentos en horario de trabajo, esepto que algun compa&ntilde;ero falto</li>\n</ul>\n<p><strong><span style=\"font-size: 14pt;\">2. <span style=\"text-decoration: underline;\">ESEPCIONES</span></span></strong></p>\n<p>esepto que algun compa&ntilde;ero falto</p>\n<p>&nbsp;</p>\n<p><strong><span style=\"font-size: 14pt;\">3.<span style=\"text-decoration: underline;\">SUGERENCIAS</span></span></strong></p>\n<ul>\n<li>Los monitores estandarizar</li>\n<li>&nbsp;</li>\n</ul>\n<p><strong><span style=\"font-size: 14pt;\">4. <span style=\"text-decoration: underline;\">ATENCION AL CLIENTE</span></span></strong></p>\n<p><span style=\"font-size: 14pt;\">4.1<strong> <span style=\"font-size: 12pt;\">SISTEMA</span></strong></span></p>\n<p>4.1.1 <span style=\"font-size: 10pt;\"><strong>FUNCIONES ESPECIFICAS DEL WASAP</strong></span></p>\n<p>A). <span style=\"font-size: 10pt;\">MENU DE NAVEGACION</span></p>\n<p><span style=\"font-size: 12pt;\">a). Chats </span></p>\n<p><span style=\"font-size: 12pt;\">b). Plantillas</span></p>\n<p><span style=\"font-size: 12pt;\">c). Agentes</span></p>\n<p><span style=\"font-size: 12pt;\">B) SECCION DE CHATS</span></p>\n<p><span style=\"font-size: 12pt;\">a)</span></p>\n<p><span style=\"font-size: 12pt;\">b)</span></p>\n<p><span style=\"font-size: 12pt;\">c)</span></p>\n<p><span style=\"font-size: 12pt;\">C) SECCION DE COVERSACION</span></p>\n<p><span style=\"font-size: 12pt;\">a)</span></p>\n<p><span style=\"font-size: 12pt;\">b)</span></p>\n<p><span style=\"font-size: 12pt;\">C)</span></p>\n<p>&nbsp;</p>\n<p>&nbsp;</p>\n<p>&nbsp;</p>\n<p>&nbsp;</p>","attachments":[{"name":"PLAN DE VENTAS.docx","url":"https://docs.google.com/document/d/117XllUpPmuvGBDFbP-ng_cxXHVSZkOGh/edit?usp=drivesdk&ouid=113865892943474118622&rtpof=true&sd=true","view_url":"https://docs.google.com/document/d/117XllUpPmuvGBDFbP-ng_cxXHVSZkOGh/edit?usp=drivesdk&ouid=113865892943474118622&rtpof=true&sd=true","download_url":"https://drive.google.com/uc?id=117XllUpPmuvGBDFbP-ng_cxXHVSZkOGh&export=download","edit_url":"https://docs.google.com/document/d/117XllUpPmuvGBDFbP-ng_cxXHVSZkOGh/edit","size":33402,"mime":"application/vnd.openxmlformats-officedocument.wordprocessingml.document","drive_id":"117XllUpPmuvGBDFbP-ng_cxXHVSZkOGh"}]}]